Frequently Asked Questions
Have a question?
Please see below for answers to common questions from customers
Shipping & Returns
How much is shipping?
- Australia: Flat-rate shipping of $13 with a free upgrade to express shipping all year round.
- International: Standard shipping is calculated at checkout.
Do you ship internationally?
Yes, we ship worldwide.
United States: Shipping has resumed. Tariffs will be calculated and shown at checkout.
Canada: Shipping has resumed.
Shipping costs are calculated at checkout based on your location. Please note that any customs duties or taxes are the responsibility of the purchaser.
NB: If you don't see you country at checkout - drop us an email to see if we can add shipping to your country.
How quickly do you ship orders?
How quickly do you ship orders?
We aim to ship all orders the same day whenever possible.*
Orders placed before 10am AEST are dispatched the same day (Monday-Friday). Exclusions do apply during sale periods and new releases.
Shipping options:
- Australia: Flat-rate $13 with free upgrade to express shipping all year round
- International: Standard shipping calculated at checkout
*Please note: During busy sale periods, same-day dispatch may not always be possible, but we'll always do our best to ship your order as quickly as we can.
Can I track my order?
Yes! All orders include tracking, and details are sent to your email when your parcel ships.
Do you offer returns or exchanges?
Our returns policy is strictly limited:
- Patterns: no returns (copyright).
Templates: only if faulty (report within 3 days).
Fabric & cut items: final sale only -no refunds or change of mind.
Discount
Can I use more than one discount code?
Only one discount code can be used per order and cannot be combined with other promotions.
Fabric Information
What is the Fabric Club?
The Fabric Club is a members-only subscription where Liberty Tana Lawn™ is delivered to your door bi-monthly. Each bundle is expertly matched to inspire you, keep your projects moving, and help you finish quilts you’ll treasure.
What fabrics do you stock?
We specialise in Liberty Tana Lawn™, premium linen, and coordinating cottons - each piece hand-selected for its quality and ability to work beautifully with others.
We're also proud to offer exclusive Petit Pan fabrics from France - charming, artisan-designed prints that bring a unique European sensibility to your quilts.
Every collection is expertly curated so you never second-guess your palette.
Fabric faq
Liberty Tana Lawn
Width: 1.36m wide (approx. 1.33m usable)
Weight: 76g/sqm, 104g/lm
100% cotton
Milled in Italy
Certification: Oeko-Tex 100 Standard
Petit Pan Fabrics
Width: 1.4m wide
Weight: 108g/sqm
100% cotton
Certification: Oeko-Tex 100 Standard
Lightweight Linen
Width: 1.32m wide
Weight: 125g/sqm
100% Linen
Origin: European flax yarn, Milled in China
Certification: Oeko-Tex 100 Standard
Liberty Lasenby Cotton
Width: 1.14m wide (approx. 1.08m usable)
Weight: 146 g/sqm, 167 g/lm
100% Cotton
Milled in Italy
Medium Weight Linen - Petal and Leaf Green
Width: 1.35m wide
Weight: 165g
100% Linen
Milled in China
Antique Wash Linen
Width: 1.38m wide
Weight: 185g/sqm
100% Linen
Textured and relaxed appearance due to the heavy antique wash.
Origin: European flax yarn, Milled in China
Certification: Oeko-Tex 100 Standard
Washed Linen - Sky, Lemon, Pine, Chartreuse, Midnight, Bronze, Horizon Blue, Denim, White, Charcoal, Meadow, Butter and Hot Pink
Width: 1.37 - 1.4m wide
Weight: 200g/sqm
100% Linen
Wash applied gives it a textured and relaxed look, making the linen very soft with a beautiful drape.
Origin: Normandy, France. Milled in China.
Certifications: European Flax yarn, Oeko-Tex 100 Standard, Fair Labor Association
Medium Weight Linen - Ginger
Width: 1.36m wide
Weight: 205g/sqm
100% Linen
Moderate wash applied, giving a relaxed appearance.
Yarn Origin: Normandy, France. Milled in China
Certification: Oeko-Tex 100 Standard
Elki Cotton/Linen Blend Yarn Dyed Stripe
Width: 1.45m wide
Weight: 170g/sqm
55% Linen, 45% BCI Cotton
Yarn Origin: Europe. Milled in China
Certification: Oeko-Tex 100 Standard
NB: BCI (Better Cotton Initiative) cotton is grown by farmers trained in
sustainable methods that reduce environmental impact, improve
livelihoods, and promote responsible water/pesticide use.
Contact
Still have questions? We're happy to help! Please email us at hello@melstoreypatchwork.com and we will get back to you within 24 hours.
Express Shipping
Same-Day Dispatch & Fast Delivery*
Curated by Experts
Hand-Selected by Mel a Quilter with 30+ Years Experience
Get in touch
Have questions? Get in touch with us at any time.